resolved
domme1990
Egg
Posts: 1
If a customer is buying a product on our page, the customer is able to finish his sales (including the PayPal transaction) without entering his shipping adress.
How we can solve this problem?
Normaly if a customer has forgotten to enter his adress, the system should remind him to enter it and remindes him that he could not complet his sales.
George
Pond Master
Posts: 257
Hi Dominic... We're dealing with your issues via email, but we'll post the answers here as well, so that everyone gets the benefit :) Coming soon!
George
Pond Master
Posts: 257
An extract of the mail sent to Dominic is shown below:
"2. If a customer is buying a product, it is possible for him to finish his buying without entering his address! There is no interruption at the buying-process which tells the customer “we need your address to finish your buying”.
Hmm... This is what I see, in all the browsers we have to test on (link is to a smallish Flash video):
Are you not seeing the same? And, if you aren't, what browser are you using?"